Refund and cancellation
Payment is not open yet, so nothing is charged on this site. This page explains the billing and refund approach for when it opens; the final terms will be published here before launch.
Last updated: 2026-11-10
License expiry
The license is a one-time payment valid for 12 months. There is no auto-renewal and no automatic charge; the service ends on the expiry date. Renew manually if you want to continue.
Current status
Payment and the desktop client are not open yet. There is no order or license to buy and nothing will be charged. The opening date will be announced on this site.
Refund rules
Refund rules will be published in full on this page before payment opens and the published version will apply. Nothing is charged before then, so no refund is needed.
How to request
Once payment is open, email [email protected] with your order number, your sender address and a brief reason. Never send full card numbers or passwords.
Duplicate charges and disputes
If a duplicate charge or an incorrect amount ever occurs, email us immediately with the order number and we will help reconcile it.